How quickly is my order delivered?
We normally aim to dispatch orders within 2 working days. If part of your order is out of stock, we may dispatch the items that are in stock. You will not be charged any additional postage if we send your order in more than one part.
If part of your order is likely to be out of stock for a while, we will contact you to give you the option of cancelling that part of your order.
The Holographic Card Company uses First Class delivery from the Royal Mail or reputable couriers. Normally we expect items to be delivered in 1 to 2 days, however we can not guarantee delivery times and we cannot be held responsible for delays by the courier / postal service.
Packages that weigh over 1.2 Kg may be sent using parcel post, which can sometimes take a couple of extra days to arrive.
How much does delivery cost?
Delivery is FREE for all orders over £ 50.00. For orders under £ 50.00, we charge a flat fee of £4.10 + VAT regardless of destination or weight
Where do we deliver?
We are able to deliver to most UK addresses, including addresses in England, Scotland, Wales and Northern Ireland. However, we are not able to deliver to the Channel Islands at this stage.
Non UK customers should contact us by e mail in the first instance.
Incomplete orders and damaged goods.
We aim to ensure that all items arrive in perfect condition by using backing card and protective packaging. However if your order arrives and some items are missing or damaged, then please contact us immediately and we will endeavour to resolve the problem. Please have your order number ready, as this will help us track your order more efficiently.